Exchange 2010 Service Notice: Exchange 2010 Customers on WEST servers may get disconnected from Exchange, and experience mail delays

Dear Customers,

The Exchange Cloud Server Team has issued the following Service Notice:

Service(s) Impacted:
Exchange

Exchange 2010 Customers on WEST servers may get disconnected from Exchange, and experience mail delays

Summary of issue:
Update: Exchange domains 21 through 28 are up and running. We are still working on getting part of domain 29 back online.

Business Impact:
Some users on west029 may experience sporadic disconnects with all clients as well as incoming and outgoing mail delays. Users on domains west021-west028 should now be able to use services as normal.

Technical Details:
The Exchange Cloud Sever system administrators are actively working on fixing the issue with west029 database, we will continue to provide updates as they become available.

Autodiscover popups in Outlook (CNT use only)

Autodiscover popups in Outlook (CNT use only)
Started at 12/16/2010 05:07 PM ET

Customer Advisory -There is a recent Microsoft Office update, http://support.microsoft.com/kb/2412171 that has been linked to causing multiple Autodiscover prompts. This impacts customers using Outlook 2007 with Exchange 2007 or Exchange 2010. Microsoft since has pulled the update from the website to prevent further downloads. Customers who have already downloaded this update will need to click “allow” to connect to their exchange server.