Merging of Numbers

Hi

The Customer Service Number +65 65287387 has been merged to the call centre number : +65 61008347 to better manage our incoming calls.

The old Customer Service Number +65 65287387 will be decommissioned on 1st July 2014.

This will take effect from 1st July 2014.

Venture Domain Hosting Team

Press Release: Live Demo for Exchange Cloud Email 2013

Dear Customer,

You ae welcome to arrange for a live demo session and come and join us for coffee to experience how Exchange Cloud Email 2013 can help increase your productivity.

Venture Domain Hosting is first to provide Exchange Cloud Email 2013. Exchange Cloud Email 2013 allow you to have mobility when you are on the move. 

Business is no longer confined to the office. Exchange Cloud Email 2013 is designed specifically for touchscreens, mobile usability and offline productivity. It ensures your employees can be efficient regardless of location or device. Even if they’re nowhere near an Internet connection.

More details at http://www.vdomainhost.com.sg/microsoft-exchange-cloud-2013.html

Venture Domain Hosting

Press Release: Spam Register Directive

Dear Customers,

Based on a recent directive from the Spam Register, the datacentres are required to enforce a strong password policy across the board.

What the Spam Register needs your email users to do:

1. Passwords need to be at least 18 characters in length with both uppercase and lowercase characters, and also include numbers and symbols.
2. Change and update all email users' password on regularly basis - every quarterly.
3. Use a different password for different login.
4. Check computers for virus and trojans regularly.
5. Ensure all web applications and scripts (Wordpress, Joomla etc) are up-to-date.

The system machine (SYSOPS) will create accounts based on the requirement of having at least 18 characters in length with both uppercase and lowercase characters, and also include numbers and symbols.

The Spam Register is doing this to enhance overall protection of the Internet community, email users, to minimize Spam abuse by hackers, to minimize blacklisting RBL.

Regards.

Venture Domain Hosting Team

Press Release: SMS Notification System - Customer Billing Reminder System

Dear Customer,

In order to serve you better, the Billing System will be upgraded with the SMS Notification System from 5 April 2013.

SMS will be sent to the Company Administrative Contact once 60-42 days before the invoice due date. This is followed by the automatic invoice system that is emailed to the Company Administrative Contact 42 days before the invoice due date.

The Company Administrative Contact can choose to opt out of the SMS by emailing finance@vdomainhost.com.sg if they do not wish to receive such SMS notifications.

Please email support@vdomainhost.com.sg if you have any questions.

Venture Domain Hosting

Press Release: SMS Notification System - Domain Name Expiry Notice

Dear Customer,

In an on-going effort to serve you better, the Domain Register will be implementing the SMS Notification System.

SMS will be sent to the Domain Name Administrative Contact once 42 days before the domain name expiry date. This is followed by the automatic Domain Name Expiry Notice that is emailed to the Domain Name Administrative Contact 42 days before the domain expiry date.

The Administrative Contact can choose to opt out of the SMS by emailing register@sgregister.com if they do not wish to receive such SMS notifications.

Please email register@sgregister.com if you have any questions.

Venture Domain Hosting

New Livechat Button

Dear Customers,

Our team has enhanced the "Livechat Support" feature on our site www.vdomainhost.com.sg and www.myvdh.com, the new livechat support button will be placed on the bottom right corner.

Please email management@vdomainhost.com if you have any feedback for the new livechat support features.

We look forward your feedback.

Regards

Jack Anderson
COO
Venture Domain Hosting

We are turning a new look on 121212

Dear Customers,

We will be turning to our new look on 121212 for vdomainhost.com.sg, this is a unique date and also a very special day for Venture Domain Hosting to switch to our new look and offerings.

Venture Domain Hosting will be bringing Enterprise Exchange 2013 Cloud Email in the coming month.

Stay tuned for great offerings.

Wishing everyone a coming soon Merry Christmas and Happy New Year.

Regards

Ivan Nicholai
CEO
Venture Domain Hosting

Press Release: New datacentre number: (+1) (650) 265-2622

Dear Customers,

Please note our new number for the datacentre:

For international calls: (+1) (650) 265-2622
For United States: (650) 265-2622

This is the main line for the datacentre, all calls with be routed to the respective departments according to the nature of the call.

Regards

Jack Anderson
COO
Venture Domain Hosting

New corporate email address: vdh@myvdh.com

Dear Customers

Our company has implemented a new corporate email address 'vdh@myvdh.com'.

The following email addresses will be forwarded to vdh@myvdh.com with effect from today:

• sales@vdomainhost.com.sg
• finance@vdomainhost.com.sg
• support@vdomainhost.com.sg

Email to sysops@vdomainhost.com.sg will be channeled to vdh@myvdh.com as well.

vdh@myvdh.com will be the main address that customers can send their requests to.

vdh@myvdh.com is powered by A.I. (artificial intelligence) that will perform tasks undertaken by SYSOPS and also facilitates communication with our various departments.

Please update your address book and whitelist our new email address 'vdh@myvdh.com'.

Wishing everyone a great weekend.

Ivan Nicholai
CEO
Venture Domain Hosting

Free increase in hosting space

Dear Customers,

 

We have a piece of good news for you.

 

Our domain registrar has decided to increase the free hosting space of selected accounts to 5,000 MB ( 5GB ).

 

Customers currently under our legacy free hosting space promotion will get their hosting space increased from 150 MB to 5,000 MB.

 

This is part of the ongoing effort of the Domain Registrar's Hosting Space Watchdog Committee to match current hosting usage trends.

 

Warm regards

 

 

Jack Anderson
COO
Venture Domain Hosting

New CSR initiative for NPOs

Singapore, December 31, 2010 - Venture Domain Hosting, Singapore Web Hosting and Email Hosting provider today announced new CSR programme for NPOs, societies and clubs.

Venture Domain Hosting will be providing free hosting sponsorship for approved sponsorship applications under our new Corporate Social Responsibility (CSR) programme.

Please email to csr@vdomainhost.com.sg or call +65 6100-8347 to find out more.

"We want to give back to society by providing non-profit organisations, societies and clubs with the essential hosting solution they need to exceed in their marcom requirements." Ivan Nicholai, CEO of Venture Domain Hosting

Press Release: New Web Hosting Pricing

Better Price. Bigger Space

Singapore, December 9, 2010 - Venture Domain Hosting, Singapore Web Hosting and Email Hosting provider, today announced new price plan for web hosting.

Customer will be able to enjoy bigger space and better pricing..

“In comparison with all the hosting providers of similar scale and years of operation, our pricing is the most competitive in Asia. We have a price watch system where if clients find a lower per MB pricing from a provider the same as us, our finance division will gladly match it not just in price but offer more space.", said Jackson Anderson, C.O.O of Venture Domain Hosting.

New price increase for domain name from 1st July

Dear Customer,

Earlier this year, VeriSign Registry announced that they would be raising prices for select domain name extensions. The price increase will go in to effect on July 1st, 2010. As a result of this price increase, Venture Domain Hosting is in the unfortunate position of having to pass this price increase. This notice is to inform you of the changes to our pricing Tiers.

As stated above, the new pricing tiers will go into effect on July 1st, 2010. If you have any questions regarding this price increase, please contact Sales by calling (+65) 6100-8347 or email sales@vdomainhost.com.sg.

We regret that we have to raise our prices as a result of VeriSign’s decision. It is our goal to continue to deliver extremely competitive domain name pricing complemented with quality value-added services to our customers, and we will continue to work hard to meet your needs.

Regards

Jack Anderson
C.O.O
Venture Domain Hosting

small businesses cut cost and carbon footprint by outsourcing business communication

SMBs Can Save “Green” by Going “Green” with Cloud-Based Technology

Small- and mid-sized businesses (SMBs) decrease power consumption and reduce utility bills when switching to cloud-based communication services, according to Venture Domain Hosting.

According to Michael Osterman, principal of industry analyst firm Osterman Research, "The savings stemming from eliminating on-site servers can reach thousands of dollars per month for the average 100-person business. The source of these savings is primarily reduced license and staffing costs, but lower power consumption alone contributes up to about USD $870 in savings per server each year."

With technologies critical to service reliability and efficiency, Venture Domain Hosting can power approximately 240 mailboxes with BlackBerry, OCS and SharePoint using resources equivalent to a single server. An in-house installation, with the redundancy appropriate to the business critical nature of these services, would likely use four to eight servers.

Small- and mid-sized businesses are increasingly outsourcing services such as business email, telephony, smartphones, instant message, and fax to achieve savings, higher reliability, and access to 24x7 support.

"Many small- and mid-sized businesses are interested in reducing their environmental footprint, but the realities of their business require they balance those efforts against the impact to the bottom line," says Jack Anderson, COO, Venture Domain Hosting. "Outsourcing communications technology and using hosted providers can help businesses reduce costs, replace big hardware expenses with predictable monthly bills, and cut back on power consumption. These same services also help businesses operate remote workforces with less travel, further reducing energy consumption and costs."

Companies looking to reduce their environmental impact can follow these five easy tips:

1. Have employees turn off computers when leaving the office at night.
2. Use video conferencing instead of business travel.
3. Encourage public transportation. Offer employees travel vouchers or reimbursement for your city’s public transportation system.
4. Unplug unnecessary electronics at the end of the day. Electronics such as chargers, fans and lamps use unnecessary power even when in "off" mode.
5. Adopt hosted communications. Outsourcing your company’s servers will save your business on electric bills as well as valuable company time and resources spent on in-house servers.

Please contact our Solution Consultants at (+65) 6100-8347 or email sales@vdomainhost.com.sg if you have any questions.

Reports explosive growth in Hosted Exchange 2010 service

Venture Domain Hosting today reported explosive growth in its hosted Exchange 2010 customer base. Venture Domain Hosting was "first-to-market" with the service in 2010, moments after Microsoft announced the availability of its Exchange Server 2010 software.

Highlights of Venture Domain Hosting's hosted Exchange 2010 launch include:

• 1,400 direct customers with 20,000 mailboxes on board since the service's debut. Smaller businesses were the early adopters of hosted Exchange 2010. By April, 90 percent of new accounts were selecting it over hosted Exchange 2007, cementing hosted Exchange 2010's status as the platform of choice. Venture Domain Hosting is seeing strong demand from in-house Exchange 2003 and 2000 environments upgrading to the latest version of Exchange.
• Enhanced Outlook Web Application (OWA) with built-in instant messaging. Exchange 2010's OWA enables remote access from popular web browsers and supports integration with secure instant messaging, allowing users to access the power of Exchange from virtually anywhere. Exchange 2007’s web access does not include instant messaging and fully functions only on Internet Explorer.

Please contact our Solution Consultant at (+65) 6100-8347 or email sales@vdomainhost.com.sg if you have any questions regarding hosted Exchange 2010.

Web-based anti-spam service for PCs, Macs and mobiles

SpamDrain stops spam and e-mail viruses before they reach your computer or mobile phone. You can easily register on the site, and will be up and running in 5 minutes.No training or difficult installation is required. All you have to do is reset your e-mail program so that your e-mail is retrieved via SpamDrain's servers. Spam and viruses will be archived on their server, and you can always access the messages that have been filtered out.
Read more about SpamDrain

Testing new email server for vdomainhost.com.sg

Dear Customers and Associates

We are currently testing the new emails server for 'vdomainhost.com.sg' , please email support@vdomainhost.com if your email to the following email address 'sales@vdomainhost.com.sg', 'support@vdomainhost.com.sg' and 'finance@vdomainhost.com.sg' bounced.

Thank you.

Please feel free to contact us at 6100-8347 for sales or 65-287-387 for Customer Service.

Jack Anderson

C.O.O

Venture Domain Hosting

Press Release: New Site Revamp and Price Plan

Singapore, February 19, 2010 - Venture Domain Hosting, Singapore Web Hosting and Email Hosting provider, today announced new site look and price plans.

Customers will be able to choose from our various web hosting and exchange 2010 plans.

“Our new site will integrate our various services and packages to let customers choose easily, bringing the Company to new heights", said Ivan Nicolai, CEO of Venture Domain Hosting

Press Release: New Customer Support Live Chat

New Customer Support Live Chat

Singapore, January 20, 2010 - Venture Domain Hosting, Singapore Web Hosting and Email Hosting provider, today announced a new Customer Support Live Chat.

Customer will be able to engage with our Customer Support Consultants via this new Live Chat System from Monday to Friday, 10AM to 10PM (Excluding Public Holidays).

“Our new Customer Support Live Chat System will enable Venture Domain Hosting to deliver consistently customer-centric service via a new online channel as well as traditional customer support hotline , bringing the Company to new heights", said Aiden Maccoy, VP, Customer Service of Venture Domain Hosting.

Press Release: New Office Address

New Administrative Office

Singapore, January 15, 2010 - Venture Domain Hosting, Singapore Web Hosting and Email Hosting provider, today announced a new administrative office due to expansion.

Our new office address is

1 Kaki Bukit Road 1,

#02-44, Entreprise One,

Singapore 415934

Our contact number remain the same at 6100-8347 , all cheque and correspondence should still be mailed to our mailing address :

Thomson Road Post Office

P.O Box 192

Singapore 915707

Our new Administrative Office will be operational from 17 January 2010, 10:00 AM

“Our new office will pushed Venture Domain Hosting to deliver consistently customer-centric service, bringing the Company to new heights", said Ivan Nicolai, CEO of Venture Domain Hosting.